We respect the information you share with us when you browse the site, request a quote, send artwork, ask for support, or place an order. This policy describes the types of information we may receive, how we use it, and the choices available to you.
Privacy matters most when the process is clear. The points below explain how information may be collected, used, stored, and shared in the normal course of website use, quoting, ordering, and support.
We may receive the details you provide directly, including your name, company, contact information, shipping details, project notes, artwork files, order preferences, and any message you send through forms, email, or support requests.
We may also receive routine website data such as device information, browser type, referral source, and page activity that helps us understand how the site is being used.
We use information to respond to inquiries, prepare quotes, review artwork, process orders, arrange shipping, provide support, and improve how the site and ordering experience work.
We may also use contact information to follow up on active requests, clarify project details, or communicate about an order that is already in progress.
We may work with service providers that support website hosting, payments, shipping, analytics, communication, or file handling. Information is shared only as needed for those functions or when required by law.
We do not need to share every detail of a project with every service provider. Access is generally limited to the information required for the task at hand.
Cookies and similar tools may be used to remember preferences, understand traffic patterns, and improve site performance. You can usually manage cookie behavior through your browser settings.
Blocking cookies may affect how some site functions behave, but you can still contact us directly if needed.
We keep information for as long as it is reasonably needed to respond to your request, support your order history, maintain records, and meet operational or legal requirements.
We use practical administrative and technical measures to protect information, but no website or file transfer method can promise absolute security.
You can contact us to update information, ask questions about a request you have submitted, or stop receiving non-essential follow-up communication.
Order-related and support-related messages may still be necessary when a quote, active order, or service issue is in progress.
For privacy-related questions, please reach out through contact and include enough detail for us to understand the request.
